Transforming IT Culture and Innovation with Craig Diggs from Fresh Thyme - Symplicity Conversations
Join us for this exciting episode of Symplicity Conversations as host Catherine Ripley chats with Craig Diggs, an IT leader from Fresh Thyme Markets. Discover how Craig is transforming the IT landscape with innovative strategies and a focus on empowering his team. From tackling outdated systems to implementing cutting-edge technologies, Craig shares his journey and the challenges he faces in leading IT transformations. Whether you're an IT professional or simply curious about the role of technology in business evolution, this episode is packed with insights and inspiration. Don't miss out—subscribe, like, and hit that notification bell for more engaging conversations!
Chapters:
(00:00) Welcome to Symplicity Conversations
(01:21) Craig Diggs: Journey into IT Leadership
(06:45) Transforming IT Culture at FreshTime Markets
(11:49) Courageous Conversations: Leading Change in Technology
(17:43) Building a Technology Plan: Lessons Learned
(22:34) Fostering a Collaborative Culture in IT
(27:57) Navigating Remote and Hybrid Work Dynamics
(32:59) Vendor Relationships: Building Partnerships
(36:25) Making IT Fun and Engaging
(40:00) Technology as a Revenue Engine
Chapters:
(00:00) Welcome to Symplicity Conversations
(01:21) Craig Diggs: Journey into IT Leadership
(06:45) Transforming IT Culture at FreshTime Markets
(11:49) Courageous Conversations: Leading Change in Technology
(17:43) Building a Technology Plan: Lessons Learned
(22:34) Fostering a Collaborative Culture in IT
(27:57) Navigating Remote and Hybrid Work Dynamics
(32:59) Vendor Relationships: Building Partnerships
(36:25) Making IT Fun and Engaging
(40:00) Technology as a Revenue Engine
Creators and Guests

Host
Catherine Ripley
Catherine Ripley founded Symplicity Communications in 2007 to help people avoid misleading sales practices during telecom purchases. By bringing respect, clarity and flexibility to the process, Symplicity Communications helps clients find peace of mind in a complex market. Her Midwestern values drive how she does business and selects the team that makes Symplicity special. Catherine possesses a great love for this industry and serves as a board member for Inforum Michigan’s TechnologyNEXT program for women in technology.

Guest
Craig Diggs
Craig Diggs is the Director of Information Technology at Fresh Thyme Market, bringing nearly two decades of leadership experience in aligning technology strategies with business goals to drive innovation and efficiency.
