Transforming Connections: A Landmark UCaaS Deal with RingCentral - Symplicity Conversations
In this episode of Symplicity Conversations, join host Catherine Ripley as she talks about our transformative success story with Sean Shaughnessy and George Foland from RingCentral. Discover how a major West Michigan grocery chain revolutionized its communication infrastructure through a landmark deal in the Unified Communication as a Service (UCaaS) space and how Symplicity landed the record-setting deal delivered big for the client.
Explore the challenges and triumphs of deploying at scale, the importance of trust and partnership, and the role of innovative technology in reshaping business communication. Whether you're an entrepreneur or a business leader, this episode is packed with insights on turning challenges into opportunities and the future of digital transformation. Subscribe now to learn how to simplify complexity and make an impact in your business.
Explore the challenges and triumphs of deploying at scale, the importance of trust and partnership, and the role of innovative technology in reshaping business communication. Whether you're an entrepreneur or a business leader, this episode is packed with insights on turning challenges into opportunities and the future of digital transformation. Subscribe now to learn how to simplify complexity and make an impact in your business.
Creators and Guests

Host
Catherine Ripley
Catherine Ripley founded Symplicity Communications in 2007 to help people avoid misleading sales practices during telecom purchases. By bringing respect, clarity and flexibility to the process, Symplicity Communications helps clients find peace of mind in a complex market. Her Midwestern values drive how she does business and selects the team that makes Symplicity special. Catherine possesses a great love for this industry and serves as a board member for Inforum Michigan’s TechnologyNEXT program for women in technology.
