Transforming Business and Breaking Records through Collaboration - Symplicity Conversations
Our host Catherine Ripley sits down with Della Pretzer, Senior Regional Partner Manager at RingCentral, to unpack the power of business relationships.
Discover how innovation and collaboration fuel success in today's business landscape. Catherine and Della discuss the power of partnerships, the journey to record-breaking achievements, and the evolving role of technology in enhancing customer experience.
Learn valuable lessons on perseverance, trust, and navigating the tech industry as a woman. Whether you're an entrepreneur or a leader in your field, this episode offers actionable insights to help you transform challenges into opportunities.
Chapters:
(00:00) Welcome to Symplicity Conversations
(01:57) Celebrating Record-Breaking Success
(04:47) The Power of Partnerships
(08:41) Della's Journey in Technology Sales
(10:16) Understanding the Agent Model
(14:40) Lessons in Managing Partnerships
(18:10) The Importance of Relationships
(20:49) Navigating Complex Projects
(23:41) Embracing Automation and AI
(24:15) Visionary Leadership at RingCentral
(30:20) The Power of Partnership and Support
(34:30) Navigating Gender Dynamics in Technology
(40:14) Innovations and Trust in Technology
(00:00) Welcome to Symplicity Conversations
(01:57) Celebrating Record-Breaking Success
(04:47) The Power of Partnerships
(08:41) Della's Journey in Technology Sales
(10:16) Understanding the Agent Model
(14:40) Lessons in Managing Partnerships
(18:10) The Importance of Relationships
(20:49) Navigating Complex Projects
(23:41) Embracing Automation and AI
(24:15) Visionary Leadership at RingCentral
(30:20) The Power of Partnership and Support
(34:30) Navigating Gender Dynamics in Technology
(40:14) Innovations and Trust in Technology
Don't miss this engaging conversation about simplifying complexity and driving growth. Subscribe now to stay inspired!
Creators and Guests

Host
Catherine Ripley
Catherine Ripley founded Symplicity Communications in 2007 to help people avoid misleading sales practices during telecom purchases. By bringing respect, clarity and flexibility to the process, Symplicity Communications helps clients find peace of mind in a complex market. Her Midwestern values drive how she does business and selects the team that makes Symplicity special. Catherine possesses a great love for this industry and serves as a board member for Inforum Michigan’s TechnologyNEXT program for women in technology.

Guest
Della Pretzer
Della Pretzer is the Senior Regional Partner Manager at RingCentral, where she focuses on recruiting, training, and supporting high-performing channel partners in the Michigan and Eastern Canadian markets.
