Building Genuine Connections in Business - Symplicity Conversations
In this episode of Symplicity Conversations, join host Catherine Ripley as she sits down with Nick Stevenson, Technical Account Manager at Symplicity Communications. Dive into an engaging conversation about the evolving landscape of business and technology, the importance of genuine relationships, and how Symplicity Communications is making a difference by prioritizing client needs over sales tactics.
Discover insights on navigating the challenges of sales, the role of AI in automation, and the power of fostering strong connections. From Nick's transition into the tech industry to the exciting new office space that embodies Symplicity's growth, this episode is packed with inspiring stories and valuable lessons. Don’t miss out on this candid discussion that highlights the heart and soul of Symplicity Communications.
Chapters:
(00:00) Welcome to Simplicity Conversations
(01:57) The Journey of 186Cloud
(07:24) Milestones and Growth in the Tech Industry
(11:29) Technological Evolution and Business Adaptation
(18:08) Shifts in Decision-Making in Technology Purchases
(22:15) Building Trust and Relationships with Clients
(27:25) The Role of Partnerships in Technology Solutions
(30:21) The Impact of AI on the IT Services Industry
(35:30) Data Integration and Customer Experience
(41:24) Proud Accomplishments and Future Ambitions
Subscribe now and join the conversation!
Discover insights on navigating the challenges of sales, the role of AI in automation, and the power of fostering strong connections. From Nick's transition into the tech industry to the exciting new office space that embodies Symplicity's growth, this episode is packed with inspiring stories and valuable lessons. Don’t miss out on this candid discussion that highlights the heart and soul of Symplicity Communications.
Chapters:
(00:00) Welcome to Simplicity Conversations
(01:57) The Journey of 186Cloud
(07:24) Milestones and Growth in the Tech Industry
(11:29) Technological Evolution and Business Adaptation
(18:08) Shifts in Decision-Making in Technology Purchases
(22:15) Building Trust and Relationships with Clients
(27:25) The Role of Partnerships in Technology Solutions
(30:21) The Impact of AI on the IT Services Industry
(35:30) Data Integration and Customer Experience
(41:24) Proud Accomplishments and Future Ambitions
Subscribe now and join the conversation!
Creators and Guests
Host
Catherine Ripley
Catherine Ripley founded Symplicity Communications in 2007 to help people avoid misleading sales practices during telecom purchases. By bringing respect, clarity and flexibility to the process, Symplicity Communications helps clients find peace of mind in a complex market. Her Midwestern values drive how she does business and selects the team that makes Symplicity special. Catherine possesses a great love for this industry and serves as a board member for Inforum Michigan’s TechnologyNEXT program for women in technology.
Guest
Nick Stevenson
Nick Stevenson is a Technical Account Manager and Business Development professional at Symplicity Communications. With a background as a performing musician, he brings creativity and a relationship-focused approach to client engagement. Nick also shares his insights on the "Symplicity Conversations" podcast, exploring the intersection of business, culture, and technology.
